Does she have some alternate palettes other than the freeze palette you have or just only one in the list? Could you please show what your character header is like for how many alternate palettes?
I mean like these.
Code:
palette data/chars/eagle/default.png
alternatepal data/chars/eagle/cvs2-2.png
alternatepal data/chars/eagle/02-mrbig.png
alternatepal data/chars/eagle/01-billykane.png
alternatepal data/chars/eagle/03-sf1-eagle.png
alternatepal data/chars/eagle/03-demitri.png
Code:
palette data/chars/emma_frost/pal1.gif
alternatepal data/chars/emma_frost/pal2.gif
alternatepal data/chars/emma_frost/pal3.gif
alternatepal data/chars/emma_frost/pal4.gif
alternatepal data/chars/emma_frost/pal5.gif
alternatepal data/chars/emma_frost/pal6.gif
alternatepal data/chars/emma_frost/freeze.gif
alternatepal data/chars/emma_frost/venon.gif
fmap 6
hmap 7 7
This means you cannot use remap. You should use alternatepal instead.
Don't worry about declaring it in video.txt unless you are using an old version that is older than ones circa year 2017. Check it in the logs (logs folder) to see what version you are currently using if you don't know.
I tested your images as a char. Therefore, I completely agree with
@O Ilusionista on using alternatepal and it works exactly like he says. Please avoid using remap. Check how many alternate palettes and let us/me know.
Just a little basic I added. You cannot toggle up/down for an alternate palette in the select screen. This only leaves you a declared default palette you have.
Code:
name testerini
type player
health 100
speed 10
atchain 1
palette data/chars/tester/palette_01.gif
alternatepal data/chars/tester/palette_10.gif
fmap 1